Water Production Compliance Operator

Company: Village of Ruidoso
Date Posted: March 7, 2022
Job Description:


Under limited supervision, performs duties that ensure the Village of Ruidoso is in compliance with the rules & regulations of regulatory agencies and that Village policies and procedures are being followed. Monitors and reports results of the compliance efforts and provides guidance for the Production Manager on matters relating to compliance. Implements all necessary actions to ensure compliance with regulations set by the government to ensure water quality. Compliance Officer acts as a channel of communication between Water Quality Regulators & Village Management to receive and resolve compliance issues.

Job Summary

Oversees compliance issues, sampling and reporting of water quality parameters as set by the Water Quality Control Commission (WQCC), the United States Environmental Agency (EPA) and the Federal Clean Water Act (CWA)., Works closely with the WQCC, EPA , New Mexico Office of the State Engineer Dam Safety Bureau (OSE DSB) and other Water Quality Bureaus. Holds specific knowledge of laws pertaining to water regulations in order to advise the Village in areas in which they may fail to comply with State & Federal regulations. Responsible for sample collections, ensuring lab work requirements meet permit requirements as per 40CFR136. Maintains the Water Production Division’s Safety and Health Program. Assists in the operation of the water treatment plants and well field. This position involves travel, working extended hours, holidays, and weekends to meet work requirements.  

Essential Job Functions

  • Responsible for coordination, collection, and submission of all required sampling, testing and findings as required by the NMED, EPA,OSE.
  • Prepares daily water quality and usage reports for management and state oversight agencies or as assigned.
  • Samples water at various treatment stages.
  • Responsible for identifying and implementing required documents, procedures protocols and contracts as required with State & Federal Standards. Must have knowledge of standards and water quality parameters & reporting.
  • Ensures the Village or Ruidoso Water Production Department complies to all rules and regulations as regulated by NMED and EPA, with the ultimate goal of providing safe compliant water to the residents of Ruidoso.
  • Reviews State & Federal Water Quality Regulations to ensure continued compliance and to provide guidance to Village Management.
  • Implement, manage, evaluate, and oversee the Water Production Division Safety and Health Program in conjunction with other divisions and departments in the Village.
  • Provide professional and technical assistance to division and department staff in safety and health, federal OSHA regulations, and state OSHA plans.
  • Create, develop, and coordinate safety training programs for new and existing division employees.
  • Ensures proper reporting of violations or potential violations. 
  • Consults with Village Management and Attorneys as needed to resolve legal compliance issues.
  • Responds to alleged violations of rules, regulations, policies, procedures, and reporting. Oversees a system of uniform handling of such violations.
  • Acts as an independent review and evaluation body to ensure that safety and/or compliance issues and concerns are being appropriately evaluated, investigated, and resolved.
  • Identifies potential areas of safety and/or compliance vulnerability and risk; develops and implements corrective action plans for resolutions of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future. 
  • Provides reports on a regular basis and as directed or requested to keep the Water Quality Regulators and Village Management informed of Water Production’s progress on compliance efforts.
  • Oversees Operation and Maintenance and reporting requirements of the Grindstone and Alto Dam structures.
  • Assist the plant operators with monitoring water treatment plant processes by checking monitors and reports.
  • Performs tests for various water quality factors such as bacteria, iron, manganese, chlorine, alkalinity, and hardness using a variety of laboratory equipment including spectrophotometers and pH meters.  [EB1] 
  • Ensures laboratory equipment is properly maintained and calibrated according to manufacturer specification.
  • [EB2] Oversees proper collection of required system sampling to meet regulatory requirements to include but not limited to: Total Coliforms, Chlorine residuals, Asbestos, UCMR, TTHM’s, HAA5’s, VOC’s, TOC’s, SUVA’s, Alkalinity, and ensuring proper reporting. Collaborates with other division staff to resolve any concerns or issues with regulatory compliance.
  • Ensures daily process parameters, daily meter readings collection is correct and entered into the computer worksheet.
  • Responds to water quality complaints and takes water quality or other samples if needed.
  • Performs Water Plant Operator duties when requested by the CPO.
  • Coordinates regular asset inspections, maintenance, and replacements as determined in the Asset Management Plan.
  • Utilizes Cityworks work order system to include but not limited to: Sampling plans, calibration program, and asset inspections.

Other Responsibilities or Job Requirements

  • Assists and works cooperatively with the Water Resource Department and other departments when needed.
  • Obtain and maintain relevant OSHA certifications.
  • Attends safety meetings and assists Production Manager with safety practices and procedures. 
  • Responsible for cleanliness of work areas. 
  • Responsible for maintenance of assigned vehicle
  • Assists with cleaning and maintaining water treatment plant and laboratory
  • During temporary absence of Water Production Manager or Chief Plant Operator, may serve as acting manager of department.
  • Ensures that any on-the job injury is reported immediately and followed up with appropriate forms and actions.
  • Ensures any reports of harassment are immediately reported and appropriate actions are taken.
  • Ensure compliance with all Village of Ruidoso policies and procedures including but not limited to Procurement, IT, Personnel Manual, Safety Manual etc. 
  • Reports any suspected fraud and/or abuse to the Water Production Manager or Public Works Director
  • The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  As a condition of employment, employees are required to perform other related duties and special projects as assigned.
  • High School Education or Equivalent required.
  • New Mexico Water Level III certification required, and must obtain a Water Level IV certification within one year form the date of hire.
  • Excellent communication and organizational skills.
  • Possess demonstrated ability of personal computer operations within a Windows Microsoft environment, including Word, Excel, and Outlook.
  • Must be able to pass criminal history checks
  • Must be willing to take and pass a drug/alcohol test and comply with agency “Drug Free” Policy.
  • Must possess and maintain valid New Mexico motor vehicle operator’s permit of appropriate classification and endorsement as required.  Must agree to maintain a satisfactory MVR and minimum requirement of insurability as required by law.  MVR background checks will be conducted by the Village.  

Physical Demands

  • Occasional pushing, pulling, lifting and/or moving up to 50 pounds.
  • Occasional squatting or bending required.

Work Environment

  • May work a fairly irregular schedule, long hours, weekends, and holidays.
  • May be called when needed.
  • Noise level could be moderate to loud in work environment.

Travel Requirements

  • Normal travel - ability to travel for activities such as meetings, classes, and workshops in and out of the area.
  • Must be able to travel by air as needed to attend training, conferences, and related activities.
  • Overnight travel as required.

Knowledge Of: 

  • Knowledge of American Water Works Association manual, New Mexico Safe Drinking Water manual, and other industry standards, guides, and manuals for water treatment preferred.
  • Knowledge of NPDES Permits, application procedures and required monitoring requirements.  
  • Knowledge of NMED Surface reporting requirements.
  • Knowledge of performing day-to-day water treatment plant processes, tests, and procedures.

Skill In: 

  • Skill in communicating in person and in writing. 

Ability To:

  • Ability to work in stressful environment and deal effectively with stress. 
  • Ability to maintain physical condition and stamina appropriate to the performance of assigned duties and responsibilities which may include sitting, standing, or walking for extended periods of time, driving, or riding in vehicles and perform other duties as assigned.
  • Ability to drive, occasionally long distances.
  • Ability to balance a variety of duties, prioritize, and meet deadlines.
  • Ability to make fair and concise decisions. 
  • Ability to understand complex statutes, regulations, guidelines, and procedures.
  • Ability to perform duties and adapt to flexible work schedules as established by management.
  • Ability to make fair and concise decisions. 
  • Ability to understand complex statutes, regulations, guidelines, and procedures.
  • Ability to establish and maintain routine working relationships with citizens, contractors, and employees.